Terms and conditions

1. TERMS OF WEBSITE USE

By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by these terms and conditions ("Terms of Use"). If you do not agree to the Terms of Use, please do not use this website.

HatHair reserves its right to change the Terms of Use or the Terms of Purchase at any time in its absolute discretion by posting revised terms, and these revisions will be effective immediately. By continuing to us our website, you agree to be bound by the amended terms and conditions. 

If any of the terms are found to be unenforceable, you agree that the remainder of the Terms of Use and the Terms of Purchase remain in full force and effect.

The Terms of Use and Terms of Purchase will be governed by and will be construed in accordance with the laws of New Zealand.

Ownership of Website and Content

HatHair owns the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of New Zealand and may not be used without written permission by HatHair. No trade mark (whether registered or not) that is displayed on this website may be used in any way without the prior written permission of HatHair or the relevant trademark owner.

Third Party Content

This website contains information from or hyperlinks to websites operated by third parties. HatHair provides such information and hyperlinks for your convenience only.  HatHair will not be responsible for and does not endorse the content of any third party information or website.

Liability

To the maximum extent permissible by law, HatHair excludes all liability for any loss or damage that results from your use of our website and any goods and services we provide, including from all express and implied warranties and representations.  HatHair will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage caused.

If your use of this website or its content is subject to the New Zealand Fair Trading Act 1986 ("FTA") and/or Consumer Guarantees Act 1993 ("CGA"), you may have rights or remedies which are not excluded or limited by the above. However, if you are using this website or its content for business purposes, are acquiring goods or services in trade through this website and are in trade yourself, then the above exclusions and limitations will still apply and you agree that the CGA will not apply. Similarly, if you are acquiring goods or services in trade through this website and you are in trade, then you agree to contract out of sections 9, 12A and 13 of the FTA.

Your Privacy is Important

We are committed to protecting the privacy of everyone who shops or interacts with us. HatHair's Privacy Policy sets out our commitment to you on privacy, including our use of "cookies".

2. TERMS OF PRODUCT PURCHASE

The Agreement

In addition to the Terms of Use, these terms and conditions ("the Purchase Terms") set out the additional terms and conditions under which you may purchase from HatHair products appearing on this website. By purchasing products from this website, an agreement exists between you and HatHair once HatHair accepts an order. Each accepted order is a separate agreement.

Orders

You place an order with HatHair by selecting products and pressing the "purchase now" button on the checkout page. HatHair reserves the right to accept or reject an order for any reason including, without limitation; unavailability of product or any error in pricing, image, the product description or in your order. Orders are deemed received by HatHair at the time of successful payment of the order, and you will not be able to cancel the order except to the extent permitted by law. Orders are deemed accepted by HatHair upon HatHair acknowledging such order or failing to reject such order within 14 days. We only accept website orders from New Zealand. For international enquiries please contact kim@hathair.nz

Product Availability

HatHair uses its best endeavours to ensure products ordered are available for delivery and will, in most cases, notify you if a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and HatHair may need to reject an order you have placed for a product where HatHair establishes that it is actually unavailable for delivery. In such cases HatHair will refund in full all amounts you paid in respect of such unavailable product. HatHair cannot provide rainchecks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household quantities.

Payment

You must pay for your products purchased on this website at the time of placing an order. We use and accept Stripe and all major credit cards including Mastercard and Visa. We also offer After Pay. All prices are in New Zealand dollars.

Variation of Products and Price

HatHair has made every effort to display the colour of products as accurately as possible. We cannot guarantee your computer monitors display of colour will be accurate.

HatHair may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full.

Delivery

Once payment has been cleared the dispatch and delivery process will commence. If all 3 of your HatHair combo items are in stock we will endeavour to dispatch your HatHair combo within three weeks. However, we do not accept responsibility for late delivery due to external circumstances such as product or freight delays.

If for any reason an item of your HatHair combo is out-of-stock, then we will contact you to let you know the expected delivery date. We deliver within New Zealand with a fixed delivery charge of $10 per HatHair combo. Orders will not be processed for delivery to an address which is not within HatHair’s delivery area. Risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full.

Returns

Due to health and hygiene requirements, products are non-refundable so please choose carefully.